DM
Darren M

1 reviews | Active since Jan 2014

31 Dec 2015, 21:50

Double debited with no help

Good day,<br> <br> I got double debited on the 31st Dec. I am away during the holiday season and I need that money in my account. I have been on the vodacom customer care line for almost 2 hours with no help or human assistance. Can this please be rectified immediately. I would like a response asap. <br> <br> Name: Darren McHardy

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Replies (1)
Vodacom
Vodacom's reply01 Jan 2016, 08:54
Official
Hello dmchardy,

As discussed telephonically. We are aware of the problem and apologise for the delay and inconvenience. We have escalated it as priority. We will notify you as soon as it has been resolved. Regards, Yunus

Best regards,