1 reviews | Active since Dec 2010
Double debited my account
<p>On the 20th of January 2017 Vodacocom double debided my account, and I called them immidiatly to log a query which they said it'll take up 7 days to solve it, I called back numerious times till now they keep on telling me someone will contact me, no one has ever cameback to me and explain why and how this error happened. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.