ZK
Ziyad K
1 reviews | Active since Feb 2015
05 Mar 2015, 10:56
Double Debited by useless Vodacom
After over a week of numerous phone calls to Vodacom Customer Care, Vodacom MNP and Vodacom Brookeside Mall it took over a week to get my number ported to Vodacom. (http://hellopeter.com/vodacom/complaints/number-not-ported-***)<br> <br> I have been very patient thus far but now i am fed up.<br> <br> My account has been double debited:<br> 04 March 2015 VODACOM *** I*** R296.34<br> 25 February 2015 VODACOM *** I*** R296<br> <br> Reverse this or else i will cancel the contract and take this up with the CPA.<br> <br> I am extremely fed up with you bunch of *********** idiots.
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Replies (1)Vodacom's replyOfficial
05 Mar 2015, 11:42Hello Ziyadkhan,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 Mar 2015, 11:42
Official
Hello Ziyadkhan,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
