DF
Douglas F
1 reviews | Active since Aug 2024
20 Aug 2024, 08:17
Double debit orders every month
Vodacom double debits my fibre account every month, have gone into store for assistance but they could not help me. Also not receiving statements from them.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Aug 2024, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Aug 2024, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Aug 2024, 14:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, we have rep**** to you via email. Regards, Consumer Website Team
Best regards,
Vodacom's reply20 Aug 2024, 14:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, we have rep**** to you via email. Regards, Consumer Website Team
Best regards,