Double debit order not refunded to my bank account

<p>Vodacom deducted a double debit order from my bank account this morning. We called customer care 082111 and they promised us that the money would be refunded into our bank account by 12:00 this afternoon. This was not done. We called again at 14:30 and after been trafered from one department to the other they eventually told us that the money would be refunded into my Vodacom account and not my bank account! We did not budget for this extra payment and are now in arrears with the bank. The bank are calling is because there's not enough money for the rest of our debit orders to go off and we now have to pay interest. THIS IS A VODACOM FAULT AND NOT MY FAULT. It is my money that they took and I just want it to be paid back into my bank account now. I am very dissapointed with Vodacom.</p>