Double debit order leaves my line suspended

Vodacom processes a double debit order on my account causing both orders to be returned.<br> They then pay back the second debit order, only to relies afterwards they never received the money.<br> I tried on three attempts to explain this however and why the debit orders have been suspended.<br> I was assured by Utopia that my line will not be suspended and that the amount owing will be deducted on the 25th of this month. My line has been suspended with no help from Vodacom only a demands to pay back the money and a bunch of the meaningless apologies.<br> After 15 years with Vodacom I moving to another network hopefully with more professional administration.