TM
Tumelo M
1 reviews | Active since Oct 2019
05 Oct 2023, 15:02
Double debit order
I was double debited for my WI-FI account for August. Called in but still not resolved. Even this month, my normal debit order was deducted even though last month i had been debited twice without a refund
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Vodacom's replyOfficial
06 Oct 2023, 07:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2023, 07:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team