Double debit order deducted on 1 Jan 2016

VODACOM! I need an answer, not an apology and I demand the additional R4520 deducted on 1 Jan 2016 as double debit order from my bank account, reversed immediately and not within 48 hours. I received an sms from my bank on 1 Jan 2016 that two amounts of R4520 each has been deducted ref Vodacom and called the Customer Care this morning only to get an apology and confirmation that the additional funds will reflect in my bank account within 48 hours. I HAVE OTHER DEBIT ORDERS TO BE DEDUCTED TODAY AND TOMORROW WITH MY BOND BEING THE LARGEST ONE. VODACOM, YOU DEDUCTED THE FUNDS WITH WHICH I AM TO PAY FOR MY BOND AND WOULD LIKE TO KNOW WHO WILL TAKE RESPONSIBILITY FOR THE FACT THAT MY BOND WILL NOT BE PAID ON TIME AND THE PENALTIES OF ALL THE UNPAID DEBIT ORDERS ON MY ACCOUNT DUE TO THE FACT THAT VODACOM CAUSED ME TO HAVE INSUFFICIENT FUNDS IN MY ACCOUNT. THIS IS *****, EARNING INTEREST ON MY MONEY!!!