DR
Dorienne R
1 reviews | Active since Dec 2012
04 Jan 2016, 11:49
DOUBLE DEBIT ORDER
On the 1st of January instead of celebrating I was surprised by two sms'es from my bank informing me that Vodacom deducted my monthly debit amount twice. After phoning they informed me that there was a \glitch"on the system and that it was done to a lot of customers . Strangely the 2 amounts had 2 different reference numbers"
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Vodacom's replyOfficial
04 Jan 2016, 13:58Hello Dorienne,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2016, 13:58
Official
Hello Dorienne,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,