IP
Ian P
1 reviews | Active since May 2010
04 Jan 2016, 23:55
Double Debit not refunded as claimed
Vodacom double debited my account on the 31st of December due to a technical glitch.<br> <br> It was suppose to be refunded by 5pm close of business on the 4th of January.<br> <br> Vodacom have not refunded as claimed in the News.<br> <br> They are becoming another greedy monopoly that does what it wants. There credibility is gone.<br> Don't say you going to do something and don't do it.
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Replies (1)Vodacom's replyOfficial
05 Jan 2016, 07:33Hello ianpohl,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply05 Jan 2016, 07:33
Official
Hello ianpohl,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
