Double debit makes other debits fail.

What did you do, Vodacom?! You deducted DOUBLE the outstanding amount. I have no money on new years and we are on holiday in the Cape. You took R4000 extra! Your call centre said it will be sorted on Monday! 4 days on holiday without money! Also 3 debit orders failed, so Standard Bank will charge R150 per failed debit. So you owe me alot! Please refund my money immediately and also the fees standard bank will charge per failed debit (I will send the bank statements as proof). Been saving for new home, thanks for ****ing up my credit score. I also demand a letter of apology as this was not my fault. Will you answer and call back or are we to call you AGAIN!