MJ
Meagan J
1 reviews | Active since Apr 2015
12 Oct 2015, 10:42
DOUBLE DEBIT CHARGED
vodacom double debited my account on 25 and 28 september due to their system error.<br> I have now been charged R100.00 admin fee for the debit order that i reversed at the bank as their agent would not assist me and made me understand that mistakes do happen. I WANT MY R100.00 REMOVED FROM MY BILL BEFORE MY DEBIT ORDER RUNS ON 20TH OF THE MONTH. I WANT A CALL IMMEDIATELY AND NOT AN SMS OR EMAIL...UTTERLY DISGUSTED
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Vodacom's replyOfficial
12 Oct 2015, 12:35Hello jacobsmeagan,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply12 Oct 2015, 12:35
Official
Hello jacobsmeagan,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,