RvdM
Riana van der Merwe
1 reviews | Active since Oct 2017
08 Jan 2020, 11:35
Double debit!!!
I changed jobs recently and now receive my salary on the 7th of a month. I therefore changed my debit order date to the 7th from the 1st. They have now double debited my account and are trying to convince me that it is the right thing to do. My account is not in arrears.
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Vodacom's replyOfficial
08 Jan 2020, 13:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2020, 13:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team