1 reviews | Active since Oct 2011
Double Debit
Thank you for taking a double debit order from my account, I know accidents happen but this is not expected from a reputable company like vodacom. I made sure there was enough money in my account for all debit orders to go off, and now that you took a double debit order my other debits couldn't go off and resulting in payments not being made and penalty fee's that had to be paid from my side, and what is Vodacom going to do about that? Nothing, you will only say sorry for the inconvenience and that will be that, So my money gets deducted immediately and I have to wait for accounts department to return and most likely a few working days as well before I see the money in my account, I will make sure I cancel all my contracts as I can and take my business somewhere else. I expect you to do something about this to make me satisfied so that I will change my mind and keep my business with you.
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Best regards,
