NM
Nonhlanhla M
1 reviews | Active since Jul 2021
12 Jul 2022, 12:20
Double deal Iphone not existing
I app**** online for a Double IPhone deal on the 14 June 2022, got approved called in was told I will be called back. Waited after 2 weeks I called in,was told the deal is finished,they offered me single deal confirmed everything even delivery, I waited till today no delivery when I call in I am told Tsholo must call me, me phone are pit down, today I decided to call I was told the phone is no longer available. Vodacom why do advertise false deals and never call customers for finalizing. Can you sort out my deal as I want what you advertised. Very bad service
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Replies (1)Vodacom's replyOfficial
12 Jul 2022, 13:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jul 2022, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
