1 reviews | Active since Apr 2017

16 Apr 2017, 16:31

Double data promotion buying from vodacom app...

<p>So, I bought data by using the myvodacom app and did not receive the promotion of getting the same amount extra for free! </p> <p> </p> <p>In the past, I received sometimes, sometimes not... Today I bought 250 mb data... Twice!!! And not once did I get my extra 250mb.... The promotion is on until April 18th...</p> <p> </p> <p>WHY VODACOM??? </p>

0
Replies (2)
Vodacom
Vodacom's reply17 Apr 2017, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Apr 2017, 14:22
Official

Dear Customer

As discussed, we have attended to your query.

Regards

RoderiqueLategan