Double data promo not registering

Item: Vodacom
Rating: 2
Author: Wilhelm B

<p>I have purchased data twice this week via the Android app, yet, double data has not been allocated. Please advise? </p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Aug 2017, 15:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Aug 2017, 15:16

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

03 Aug 2017, 08:56

Dear Willpret,

Feedback has been provided.

Regards,

Cassandra

Vodacom's reply03 Aug 2017, 08:56

Official

Dear Willpret,

Feedback has been provided.

Regards,

Cassandra