JB
JD B
1 reviews | Active since Jul 2016
16 Mar 2017, 15:14
Double data
<p>Vodacom is running a double data deal, I had to buy the 500mb just to access the app. Then after purchasing the data from the app, I did not receive double my data, only what I paid for. They are costing me money just to use a service which is clearly not working, and hasn't worked for a long time</p>
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Replies (2)
Vodacom's replyOfficial
16 Mar 2017, 15:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Mar 2017, 15:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
JB
JD B's updateReviewer Update
13 Apr 2017, 08:39still no response, clearly vodacom doesn't care. pathetic
JB
JD B's update13 Apr 2017, 08:39
Reviewer Update
still no response, clearly vodacom doesn't care. pathetic