Double Customer Abuse by Vodacom

I posted my complaint on this platform a year ago and received a call the following day from a Vodocom representative. He promised to investigate and revert, which never happened. Instead harrasment from different debt collectors has not stopped and my credit record remains dented. This is despite admission that ***** was committed where expensive cellphone upgrades were done in my name without my knowledge. This happened after expiry date of a legitimate contract which I wanted terminated. According to local branch phones were picked up in Mamelodi in Gauteng. I live in East London and have never been there. My personal information that I had entrusted with Vodacom landed in wrong hands but the same Vodacom has handed me over to debt collectors. Even more concerning is my damaged credit record. I feel that this is a classic case of a big corporate abusing it's economic power over powerless consumer...