LS
Leonora S

1 reviews | Active since Feb 2013

11 Feb 2016, 16:31

Double Charging without notice

Vodacom is the worst place to ever get a contract from.<br> They tell you, you can upgrade 3 month prior to the date that your contract expires without telling you that you will be double billed for the next 3 months.<br> <br> They dont tell you when you upgrade that, that will happen. <br> <br> I will never in my life ever take out another contract from them.<br> I want to cancel all my contracts that i got with them.<br> <br> They must get better communication.<br>

0
Replies (1)
Vodacom
Vodacom's reply11 Feb 2016, 18:27
Official
Hello Leo*1992*,

Thank you for your time and effort informing us of your concerns.

Please note that a consultant will contact you in due course to assist you.

Kind regards

Consumer Website Team

Best regards,