1 reviews | Active since Sept 2016
Double charging me after an upgrade
<p> After upgrading they are charging me for TWO handset installments and TWO line rentals AND R599 for "FREE" 10G data. After the insane 50 minute phonecall it was promised to be resolved and it is NOT. It is such a headache dealling with that useless call centre. NOT ACCEPTABLE.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NO ONE has tried to contact me. I have logged a complaint with Vodacom call centre on 12 September 2016... it is now the 16th.
Ref# ********** 0660
NO ONE has tried to contact me. I have logged a complaint with Vodacom call centre on 12 September 2016... it is now the 16th.
Ref# ********** 0660