Double Charged when using Vodacom as a payment method on Google Play

Item: Vodacom
Rating: 1
Author: Henning L

I made a purchase on Google Play and selected Vodacom (Add to Bill) as the payment method. However when I received my Vodacom Invoice, I was double charged for the Google Play purchase. Can someone from Vodacom kindly contact me in order to resolve this. I am not able to get any assistance from the call centre.

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Replies (1)

Vodacom's replyOfficial

14 May 2021, 07:14

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 May 2021, 07:14

Official