1 reviews | Active since Dec 2016
Double charged on debit order - no feedbac****
<p>Vodacom double charged me this month on my bill - which is INCORRECT - and after I've phoned them 5 times and spent 1 and a half hours on the phone with them, they gave me a message saying ' someone will call you within 48 hours to tell you when you will receive your money back'. It has been a week now and no one has called me. I don't have the energy to phone again and hold on for hours. I've never had this bad service with them and will NEVER refer anyone to them. I am still waiting for MY money. </p> <p>NOT HAPPY AT ALL!!!!!!!!!! I'll definitely be going to another service provider with my next purchases and next upgrade.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
