Double charged on debit order and still waiting for money

<p>Most disgusting service ever. I've received a call on the 13th of December to inform me that my money will be paid back to me within 10 working days. It has been more than 10 working days and another debit order went off already, and still I haven't received my money back, which Vodacom OWES me. I've always paid my debit order and never had a returned debit order, but if it comes to paying their customers back, what lawfully belongs to them, they can take their time. I'm fed up and will never ever recommend anyone to go over to Vodacom.</p>