1 reviews | Active since May 2013
Double charged for cellphone after upgrade
<p>In my past experiences, I only paid for the new device after an upgrade. However, this time around I have been made to pay for two devices.</p> <p> </p> <p>I upgraded in February & was expecting the new rate to be made effective March, as discussed with the Sales person. However, looking at my invoice/bill, it reflects I've been made to pay for two devices. </p> <p> </p> <p>This is souring a very positive relationship I've been having with Vodacom over the last 2+ years.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Phelelo
Please be advised that feedback has been provided to you via email.
Regards,
RJ
Dear Phelelo
Please be advised that feedback has been provided to you via email.
Regards,
RJ
