1 reviews | Active since Apr 2017
Double Charge for 2 months
<p>I am SO SO upset as I phoned Vodacom 7th March, ********** and spoke to Sikolile and advised him I was double charged. He saw that I was charged twice for a handset and I only received one. He confirmed to me that he will log a call and I will get a refund. I phoned 3 times again STILL NO refund. Reference number for my logged call 1- ********** ********** </p> <p> </p> <p>I phoned again today and been put through from one to another.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
