SY
Shane Y
1 reviews | Active since Mar 2014
10 May 2020, 13:23
Double Charge!!!
Hi Vodacom South Africa,
Thank you for the heart attack fo double billing today!!
I make a payment and yet you want to double charge me at the end of the month. Guess what, do it so i can contact the bank and ask for the money back since it is not correct cause your systems clearly have no idea what is going on.
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Vodacom's replyOfficial
10 May 2020, 17:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2020, 17:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team