Double Billing still not Resolved

After being told by Vodacom that this issue will be resolved by COB Monday past it still isn't. My wife has made up to 15 calls already and still no resolution. Vodacom says they will credit the cellular account but this does not resolve the issues they caused with bounced debit orders etc. It is obvious that they just don't care or even worse don't know how to resolve the mess they caused more than likely the latter. I wonder if they even know what customer service is, as i find them totally pathetic and unprofessional.<br> Every time she calls now the call just drops after a while.<br> Totally bad service from a large corporation who just does not give a ****!