HS
Hilary S
1 reviews | Active since Nov 2015
09 Mar 2016, 13:18
DOUBLE BILLING OF CANCELLED CONTRACT
I WAS ASSURED BY CANDICE DANIELS OF THE CUSTOMER CARE DIVISION THAT AN INVALID CONTRACT HAD BEEN CANCELLED AND THAT I WOULD NO LONGER BE BILLED FOR THE ITEM THAT I NO LONGER HAVE.<br> WELL I HAVE NOW RECEIVED A DOUBLE DEBIT.<br> I AM NOT AT ALL IMPRESSED.<br> SO MUCH FOR CUSTOMER CARE.
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Replies (1)Vodacom's replyOfficial
09 Mar 2016, 15:36Hello HilaryPS,
As per our email communication, this matter has been resolved.
Regards,
Candice
As per our email communication, this matter has been resolved.
Regards,
Candice
Vodacom's reply09 Mar 2016, 15:36
Official
Hello HilaryPS,
As per our email communication, this matter has been resolved.
Regards,
Candice
As per our email communication, this matter has been resolved.
Regards,
Candice
