HS
Hilary S

1 reviews | Active since Nov 2015

09 Mar 2016, 13:18

DOUBLE BILLING OF CANCELLED CONTRACT

I WAS ASSURED BY CANDICE DANIELS OF THE CUSTOMER CARE DIVISION THAT AN INVALID CONTRACT HAD BEEN CANCELLED AND THAT I WOULD NO LONGER BE BILLED FOR THE ITEM THAT I NO LONGER HAVE.<br> WELL I HAVE NOW RECEIVED A DOUBLE DEBIT.<br> I AM NOT AT ALL IMPRESSED.<br> SO MUCH FOR CUSTOMER CARE.

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Replies (1)
Vodacom
Vodacom's reply09 Mar 2016, 15:36
Official
Hello HilaryPS,

As per our email communication, this matter has been resolved.

Regards,
Candice