DOUBLE BILLING NOT GETTING SORTED OUT FOR MONTHS!!!!

End of June Vodacom sales guys shows up at our house, convincing us to switch to the new R499 pm uncapped Fibre, where we used to pay R599 pm for the same line. So from July we were supposed to pay R499 pm, as it is prepaid. 1 July the debit order was still R599, 1 August still R599, 1 September R1436!!!! after I phoned and emailed numerous times to correct this DOUBLE/TRIPPLE billing before the debit order went off. After it went off, we are more than a R1000 short already, I was promised refunds and credit on September bill, received the bill now for R1098!!!???? And to top it off the fibre was down for almost 2 weeks during August where we had to buy more than R2000 of data to get work done!! What the hell??? I cannot afford this!!! If this debit order is going to go off I will saying BYE BYE to VODACOM!!!!!!!!