AP
Alistair P

1 reviews | Active since Jan 2016

01 Jan 2016, 13:06

Double Billing - New Years 2016

So I was filling up with petrol, and my card declined, then to my horror I notice Vodacom double billed me this month - to an amount of around R5000 - the embarrassment when you have to leave your details with the garage management to come back and pay them later.<br> <br> Apparently Vodacom are aware of the issue with some customers being double debited but this is utterly disgraceful. I expect this to be resolved soon and be compensated accordingly.

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 11:17
Official
Hello alistair.pullen,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team