JI
Jeffrey I

1 reviews | Active since Oct 2020

04 Feb 2021, 19:41

Double Billing, ******* debit on account, ***** and downright theft!!!!!!!!!!!!!!!!!!!!!!!!!!

I was warned. I was warned not to sign up with you *******.

First month, a pro rated bill and a full bill for the same contract. I phoned you, you said it would be corrected, you didnt correct it and double charged me.

instead of 94% of a months bill you billed me 194% of a months bill.

I would like this corrected immediately, and since harm to your bottom line is the only thing corporate greed responds to, allow me to outline my intent should you not fix this.

First step, Hellopeter

Second step, a very wide linkedin network

Third step, direct complaint to the FSCA due to your direct debi check mandate on my account.

Fourth step, My Broadband.

Consider that you are about to receive a whole bunch contracts from Cell C. consider how many people would flood your stores preventing sales due to being worried (rightfully so) about you robbing them. You continue with this **** because it is profitable for you, too many people let you rob them, because individually the fight is not worth it, but it makes you Millions in ill gotten gains.

I highly suggest you take me seriously, i dont want credit, i want money for the rest of the month...

Should this not be corrected, I will make your shareholders feel it as much as possible, you have to love how empowered people have become through social media, one ****ed off, ********ly charged person can have your executives, directors and shareholders busy for days. My loss will pale in comparison!!!!!

0
Replies (2)
Vodacom
Vodacom's reply05 Feb 2021, 06:51
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
JI
Jeffrey I's update08 Feb 2021, 13:51
Reviewer Update
When are you going to call me???