1 reviews | Active since May 2017
<p>Vodacom claims to have fixed the problem of them doubke billing me for the past 5months, however to date has srill been unable to provide me with proof that it has been resolved, that I would not get billed again in the following months for their mistake and any proof of any form of credit or refund for the R2000 now in total billed from my account. I find this very displeasing that they feel they can keep the customer silent by making empty promises and causing the customer discomfort by their actions.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
Vodacom Consumer Website Team
Best regards,
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