1 reviews | Active since Mar 2009
<p>I was billed twice for my contract, over the period of my upgrade in December. I have reported this on 18 January, after numerous emails and promises from Vodacom this is still not resolved. <br />Vodacom is committed to the highest standards of business integrity, ethics and professionalism.<br />It reads great on paper but it must be a joke, right?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Kindly be advised that your Vodacom account has been credited with R450.00 excl VAT. This credit will reflect within 72 hours.
Please accept our apologies for any inconvenience caused. You may review your rating on the Hellopeter website.
Regards,
R Maart
Best regards,
Good day,
Kindly be advised that your Vodacom account has been credited with R450.00 excl VAT. This credit will reflect within 72 hours.
Please accept our apologies for any inconvenience caused. You may review your rating on the Hellopeter website.
Regards,
R Maart
Best regards,
It was sorted, within 72 hours of logging on HelloPeter. Thanks
Why could this not happen first time when I reported this 3 weeks ago?
It was sorted, within 72 hours of logging on HelloPeter. Thanks
Why could this not happen first time when I reported this 3 weeks ago?
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