1 reviews | Active since Mar 2015
<p>I am totally disgusted at Vodacom. My bank account was double debited on the 23/05/2016 I then called and was told to call back 2 days later as payment was not reflecting.</p> <p>On the 25/05/2016 I spoke to Keamo Modise who advised the amount of R688,20 will be refunded into my bank account in 7 days.</p> <p>11 Days later and multiple frustrating calls to individuals at Vodacom who do not know what they are doing I am now told the money will not be refunded instead Vodacom has adjusted my account and only R100 will be debited on the 21/06/2016.</p> <p>Thuli Sibako & Butimelo – you are the rudest, unprofessional people ever that I encountered being employed at a call center.</p> <p>Vodacom how is it you employ people who are clearly not fit to work in your call center, I am R688,20 short this month due to your *********** staff and hope to HELL that will not be debited the full amount on the 21/06/2016, but that remais to be seen</p> <p>DISGUSTED AT VODACOM WHAT A ******* AS A SERVICE PROVIDER!!!!!!!!!!</p> <p> </p>
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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