TM
Thokozani M
1 reviews | Active since Sept 2014
15 Jul 2020, 07:44
Double billing
On sunday the 12th of July I bought 250min @R250,of which Vodacom added to my monthly statement.To my surprise I was allocated 161min and billed twice.I have been trying to contact your call centre,I just get disconnected all the time.Please sort this out
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Vodacom's replyOfficial
15 Jul 2020, 09:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2020, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team