ES
Edward S

1 reviews | Active since Mar 2009

02 Jan 2016, 08:58

Double Billing

Good day, its shocking to note that you send me an SMS late on 01 Jan at 20:46 that you by mistake double debited my account. This caused me to go in overdraft and you will be all the interest with this associated. Secondly be honest and no idiot paste and cut reply how much profit have you made out of this Vodacom ??? as you earned interest on this amounts you took from loyal subscribers. I have been a loyal clients for years and this is how you treat clients with a pathetic SMS. You must place a statement in the media regarding this and I demand that you give my today as your SMs is clear that you will not pay the monies back by Monday as it reads \Monday the earliest"<br> """

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 10:32
Official
Hello iPad.,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team

Best regards,