Double billing

Item: Vodacom
Rating: 2
Author: Rasekopo M

My account was debited the same amount twice last night 31.12.2015. Now i just called vodacom customer care only to be told that the people working in the billing department are not working till monday. Now my debit orders will bounce because of this. What a way to start the new year.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Jan 2016, 10:35

Hello Fortucandy,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Vodacom's reply04 Jan 2016, 10:35

Official

Hello Fortucandy,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Double billing

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