double billed this month

Item: Vodacom
Rating: 2
Author: Natalie H

Why is it that all Vodacom clients have been double billed this month (1 January 2016) and whats worse is that the CLIENT has to contact Vodacom to rectify this issue. I would like an answer and a resolution to this within 24 hours please....

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Jan 2016, 11:13

Hello escoteric,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply04 Jan 2016, 11:13

Official

Hello escoteric,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team