Double Billed for handset after upgrade

<p>I am furious. I have been on hold for an hour at Vodacom support, only to have the phone be put down in my ear.</p> <p> </p> <p>I upgraded a month or two ago, and now I check my invoice and I am getting double billed for my handset. Both the old and the new handset. This after I went into the Canal Walk branch to upgrade.</p> <p> </p> <p>I sat down with the Vodacom reprisentative, and she worked out which phone will cost what and so on and so on. And according to her I would pay around R28 more a month, and I was fine with that. There was no mention that I would still need to pay off the previous handset as well.</p> <p> </p> <p>I have been misled and this is not acceptible! I refuse to pay for something that wasn't made clear to me. If this can't be resolved, I will be cancelling my contract with Vodacom. I will give you until the 15th September to resolve this, otherwise I will be cancelling my service with you, and going to your competitors.</p>