Double Billed and No Customer Service

<p>On the 11th of January I received my summary statement via sms, when querying the charge the consultant told me that I was double billed on one of my accounts. I was told that within 48 hours I would be contacted. Till now nobody has contacted me.</p> <p> </p> <p>I have followed three times and nobody has been able to assist me or give me progress.</p> <p> </p> <p>Vodacom find it very easy to take the money out of your but very difficult to get in contact with you when they overcharge you.</p>