Don’t waste your time with Vodacom, the service is no existent!!!

Vodacom agents continue to ignore my request for assistance. I have ordered a fibre line on 31 Jan and it’s still not installed. When I ask for an update on progress or request assistance, I get told to have patience (!) and that it will be done. I have to follow up every time, only to hear a next excuse. Not one person has taken accountability for helping me get this sorted put or even bothered to keep me updated. The service is beyond pathetic