Don't waste your time, rather GO TO MTN.

After debiting and reversing my monthly payment, they still proceeded to suspend my line without even notifying us the account is outstanding. We only found out that it's suspended because it did not work.

I then made payment online at 07:15 am only be told at 08:00 am that it will take 2 - 5 hours to go back to normal. I then phoned in at 11:00 am, only for the rude clerk to tell me that it was submitted at 09:15 to be released.

I then phoned again at 14:15 with the line still off and the clerk even more useless and rude than the previous!!

If it's not bad customer service it's bad signal daily!!! My wife is with MTN and she has never experienced any issues whatsoever.