AB
Anelisa B
1 reviews | Active since Jun 2020
10 Nov 2025, 13:40
Don't waste your hard earned money on Vodacom.
Fibre installation and activation was carried out on Friday, the very same I have never had any connectivity. There is no internet, vodacom is unbothered since Friday I have been making calls, they'll escalate to the supervisor, supervisor to send the technical team and they just shifted the blame to Vumatel, yet I paid my money to them.
Please come remove this decoy from my house so I can get a proper internet service provider.
Please refrain from selling people ****. I bought fibre for internet now I am stuck without any connectivity in my house and no one is giving me solutions.
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Replies (1)Vodacom's replyOfficial
11 Nov 2025, 07:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2025, 07:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
