Don’t waste you time going for an upgrade Vodacom is ****ing useless

This is the second time for the year that I’ve been to Vodacom for an upgrade, with no luck. Agents calling for upgrades with it being unsuccessful then please explain to me why the upgrade. Yesterday I went to Sandton city for an upgrade on both my contracts firstly I tried upgrading my *** contract for an iwatch it was unsuccessful because it’s an accessory my second number *** we tried for the iwatch again still unsuccessful, we then tried for an iphone with no luck. Then the lady tells me I need to pay 18k upfront. The lady at vodacom said he could not understand why because my portfolio looks good🤣😂 Ridiculous then I must still pay 900 a month for the phone kanti how much must I pay? 50k😂🤣 I felt so embarrassed hey like I am begging yet I’ve had Vodacom contracts all these contracts. Then they make it clear if you do not upgrade you will pay your monthly contributions to something you have basically paid up. Keep your contracts I do not ****ing want it anymore. Cancel both of them toe