1 reviews | Active since Oct 2017
Don't want to Refund my money
More than 2 weeks ago I had a sales consultant log a call on behalf on me to have accounts refund my money. This morning when I phoned, i was told that my call was logged with the wrong department. How convienient! Quick to take people's money but takes a million years to refund. I new call was logged this morning. Now I must wait anoth 7 to 14 days for my refund. Knowing Vodacom, they going to make up another story regarding my refund.
Contact me on: ********** 587
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Feedback has been provided.
Regards,
RM
Good day,
Feedback has been provided.
Regards,
RM