DL
Dave L

1 reviews | Active since Jul 2016

31 Jan 2018, 16:45

Don't Want My Business

On the 22nd December 2017 I app**** for a new contract with Vodacom Bedfordview. To date 31 Jan 2018, I still do not have my phones or new contract. They told me everything was sorted weeks ago, but they are just not coming back to me. After repeated unsuccessful followups I have given up chasing them. I'm wondering if this isn't a sign of things to come, and whether I should just leave it as is, and warn others of this bad service.

Shocking really. I would think you would do anything to acquire a new customer.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2018, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Feb 2018, 13:20
Official

Hi Dave

As discussed, feedback has been provided.

Have a pleasant day further!

Regards,

RJ