RS
Rodger S

1 reviews | Active since Jan 2019

13 Jan 2019, 17:42

Don’t use VodaShops - go direct to Vodacom

VodaShops are dicey Upgraded phone a contract a few weeks ago. VodaShop Constantia Village. I thought the where part of Vodacom but now find they are apparently independent. My new phone packed up after a couple of weeks. Took it in on Dec 9. They wouldn’t do a swap because it was after 7 days. 6 weeks later the phone hasn’t been looked at yet! Service delivery in the 3rd world?

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Replies (1)
Vodacom
Vodacom's reply14 Jan 2019, 06:56
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team