Don't use Vodacom - They ***** you're money and don't respond

Pay the bill since I have moved over from pre-paid to contract.

Due to open contract and phone settings, I reached my limit.

After countless conversations, I was required to pay the outstanding balance for my phone to be unblocked.

Went in and paid the outstanding balance and was promised that the same amount would not be deducted.

The same amount was deducted. The amount was incorrectly allocated to my father's account and not my account.

After I have provided all the required information, literally told the call centre person to type the full explanation on the query. All required information was provided multiple times.

I am STILL waiting for more than two years for my money back.

No response. No refund. No accountability.

They don't deserve any stars.