1 reviews | Active since Jul 2017
Don't use Vodacom they give your money to WASPA
I reveived a messages to thank me that I have subscribed to a service that would cost me R 5 a day. I phoned Vodacom just to find out that I had been paying another Waspa service R5 for 2 years. I did not sign any forms to give Vodacom the authority to deduct it from my account. On the 25th Nov they told me that I would have my money back within 3 days. I AM WAITING. Don't tell me you are waiting for the Waspa service to give it back VODACOM deducted it from my account. VODACOM must pay it back. It would be the same if the back start deducting money from your account without your permission or signature. I am now seeking legal advice against Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
